The Startup Nexus
Policies governing refunds, cancellations, transactions, merchandise purchases, and platform-related orders across The Startup Nexus ecosystem.
The Startup Nexus ("TSN", "we", "our", or "us"), operated under Swadil Creations Pvt Ltd, is committed to maintaining transparent and fair transaction practices across its merchandise platforms, campaigns, digital products, and associated ecosystem initiatives.
This Refund & Cancellation Policy outlines the terms applicable to purchases, cancellations, refunds, payments, and transaction-related matters associated with The Startup Nexus.
The Startup Nexus is a venture operated under Swadil Creations Pvt Ltd focused on entrepreneurship ecosystems, merchandise initiatives, founder communities, startup culture, innovation-driven campaigns, and digital engagement experiences.
The platform may offer:
Refund requests may be considered under the following circumstances:
Refunds may not be provided in the following situations:
Cancellation requests must be submitted within a reasonable timeframe after placing an order or initiating a transaction.
Approved refunds may take approximately the following duration to be reflected:
Processing timelines may vary depending on the following factors:
Payments on The Startup Nexus platform may be processed through trusted third-party payment providers such as Razorpay.
The Startup Nexus and Swadil Creations Pvt Ltd do not directly store sensitive payment information, including:
The Startup Nexus reserves the right to take the following actions in response to suspicious or abusive activity:
Such actions may be taken in cases involving:
Delivery timelines, shipping performance, and logistics operations may depend on third-party shipping or fulfillment partners.
We reserve the right to update or modify this Refund & Cancellation Policy at any time without prior notice.
For refund requests, cancellation inquiries, or any policy-related questions, please reach out through the details below.